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Request for Personal Services Contractor USAID Office of Transition Initiatives Position Title: OTI Program Operations Specialist - Washington, D.C. (Intermittent, Tandem - Multiple Positions) Solicit... Request for Personal Services Contractor USAID Office of Transition Initiatives Position Title: OTI Program Operations Specialist - Washington, D.C. (Intermittent, Tandem - Multiple Positions) Solicitation Number: 72D0T119R00042 Salary Level: GS-11 Equivalent: $69,581 - $90,461 GS-12 Equivalent: $83, 398 - 108,422 Issuance Date: August 27, 2019 Closing Date: September 12, 2019 Closing Time: 1:00 P.M. Eastern Time Dear Prospective Offerors: The United States Government (USG), represented by the U.S. Agency for International Development (USAID), is seeking offers from qualified U.S. citizens to provide personal services as a Program Operations Specialist under a personal services contract, as described in the attached solicitation. Submittals must be in accordance with the attached information at the place and time specified. Offerors interested in applying for this position MUST submit the following materials: 1. Complete resume. In order to fully evaluate your offer your resume must include: (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all overseas field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements. (b) Specific duties performed that fully detail the level and complexity of the work. (c) Names and contact information (phone and email) of your current and/or previous supervisor(s). (d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. (e) U.S. Citizenship. Note: Your resume should contain explicit information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. Offerors must specify in their offer materials whether they would like to be considered for the GS-11 or GS-12. Offerors who would like to be considered for both the GS-11 and GS-12 positions should submit separate offers specifying which grade level in the submission. Offerors will only be considered for the grade level specified in the submission. The offer will be considered for the lower grade level if the offeror does not specify the grade level in the submission. Offerors who are unsure of which grade level they meet the minimum qualifications for should submit separate offers for the GS-11 and the GS-12 positions. This information should be clearly identified in your resume. Failure to provide explicit information to determine your qualifications for the position will result in loss of full consideration. 2. Supplemental document specifically addressing: Each of the three (3) Evaluation Factors shown in the solicitation. Responses must be limited to 500 words per factor. Any additional words above the limit will neither be read nor scored. NOTE: The Evaluation Factors are worth 70 out of 100 points. Offerors are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. 3. USPSC Offeror Information for Personal Services Contracts form AID 309-2. Offerors are required to complete and sign the form. This form must be physically signed. Electronic signatures will not be accepted. NOTE ABOUT THE DATA UNIVERSAL NUMBERING SYSTEM AND SYSTEM FOR AWARD MANAGEMENT REQUIREMENTS All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an offer. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration. Additional documents submitted will not be accepted. Incomplete or late offers will not be considered. Your complete resume and the supplemental document addressing the EFs must be mailed or emailed to: Office of Transition Initiatives 529 14th Street, NW, Suite 300 Washington, DC 20045 E-Mail Address: OTIjobs@usaid.gov Offerors can expect to receive a confirmation email when offer materials have been received. Offerors should retain for their records copies of all enclosures which accompany their offers. Offeror resources are available at www.otijobs.net/#!guidance-for-applying/c1ggu. Any questions on this solicitation may be directed to: OTI Recruitment Team Telephone Number: (202) 836-7487 E-Mail Address: OTIjobs@usaid.gov Website: www.OTIjobs.net Sincerely, Cristina Sylvia Contracting Officer ATTACHMENT 1 Solicitation for U.S. Personal Services Contractor (PSC) Program Operations Specialist - Washington, D.C. (Intermittent, Tandem - Multiple Positions) I. GENERAL INFORMATION 1. SOLICITATION NO.: 72D0T119R00042 2. ISSUANCE DATE: August 27, 2019 3. CLOSING DATE/TIME FOR RECEIPT OF OFFERS: September 12, 2019, 1:00 pm Eastern Time 4. POSITION TITLE: Program Operations Specialist 5. MARKET VALUE: This position has been designated as a "tandem" position that, depending on the qualifications of the offeror, can be filled at either the GS-11 ($69,581 - $ 90,461 per annum) or GS-12 ($83,398 - $ 108,422 per annum) equivalent level, D.C.-locality pay. Final compensation will be negotiated within the listed market value of the GS-11 or GS-12 level depending on qualifications, previous relevant experience and work history, salary and educational background. Salaries over and above the pay range will not be entertained or negotiated. Offerors who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed. The United States Personal Services Contractor (USPSC) hired under this contract will provide up to a maximum of 250 workdays of services on an annual basis. The specific projects, as well as dates, number of days and locations to be worked, will be determined by mutual agreement between the contract employee and his/her OTI supervisor according to the programmatic needs of OTI. There is no obligation by OTI to provide assignments for a minimum number of days, and the contractor is free to provide "blackout" dates during which he or she will not be available to accept assignments. 6. PERIOD OF PERFORMANCE: One year, with four one-year option periods. START DATE: Within 45 days of receiving notification that required security clearance has been obtained. 7. PLACE OF PERFORMANCE: Washington, D.C. 8. SECURITY LEVEL REQUIRED: Secret 9. STATEMENT OF DUTIES POSITION DESCRIPTION BACKGROUND USAID's Office of Transition Initiatives (OTI) is seeking highly motivated, highly qualified individuals who want the opportunity to help support rapid international transition programs for priority conflict-prone countries. Created in 1994 as a distinct operating unit within USAID, OTI helps local partners advance peace and democracy in politically-transitioning countries. In support of U.S. foreign policy, OTI seizes emerging windows of opportunity in the political landscape to promote stability, peace, and democracy by catalyzing local initiatives through adaptive and agile programming. Countries experiencing a significant political transition in the midst of a disaster or emerging from civil conflict have unique needs that cannot be fully addressed by traditional disaster relief. Timely and effective assistance to promote and consolidate peaceful, democratic advances can make the difference between a successful or a failed transition. OTI assists in securing peace by aiding indigenous, mostly non-governmental, civil society and media organizations. OTI uses such mechanisms as support for re-integration of ex-combatants into civilian society; development of initiatives to promote national reconciliation; identification of quick-impact community self-help projects to meet urgent economic needs; and aid to independent media outlets and community-based organizations to help promote informed debate and broaden public participation. To respond quickly and effectively and meet its program objectives and mandate OTI retains a group of high level professionals and experts under U.S. Personal Services Contracts (USPSCs). These knowledgeable and skilled professionals make up the vast majority of the OTI work force and are at its forefront implementing and achieving the office's programmatic goals and objectives. There are several benefits that USPSCs may participate in, such as partial reimbursement for health and life insurance costs, as well as full coverage of workers' compensation, among other benefits. For more complete information on USPSC benefits, please see Section VI of this solicitation. For more information about OTI and its country programs please see: http://www.usaid.gov/political-transition-initiatives INTRODUCTION The OTI Program Operations Specialist is a key administrative position in a busy office that responds rapidly to crisis situations. The principal responsibility of the Program Operations Specialist is to ensure that the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA)/OTI personnel receive prompt and reliable support. To achieve this, OTI relies on Program Operation Specialist who have the capacity to work well within a team environment, and provide a variety of ad hoc or longer term administrative or operations support to the Operations Management Division (OMD) teams which include but is not limited to administrative services, human resources, training, travel, finance, information and technology, outreach, country program teams and field operations to anticipate the needs of a complex organizational unit. The incumbent will be an individual who is operationally-minded, highly flexible, enjoys working in a fast-paced environment, and seeks innovative ways to improve efficiency and effectiveness of operations support and programs. The Program Operations Specialist is experienced in a multitude of functions that comprise operations support for OTI programs, and provides services that require professionalism, knowledge, diplomacy, and operational expertise in administrative support. This individual must be readily available to provide the required services on an intermittent basis, often on short notice with little time for preparation. While the vast majority of the work will be performed in Washington, D.C., field travel may be required. OTI field offices are located in countries with complex problems, often in difficult and harsh environments, with some offices located in countries where there is no USAID presence. CORE FUNCTIONAL AREAS OF RESPONSIBILITY DUTIES AND RESPONSIBILITIES At the GS-11 Program Operations Advisor Level: Note: Duties and responsibilities are listed in the order of importance for this position. ? Fill ad hoc critical administrative/operations support staffing needs primarily in Washington, D.C. in support of program funded staff and operations in areas such as: administrative support including but not limited to meeting logistics, procurement requests, filing, correspondence control, scheduling for others, drafting memos and meeting notes, in addition to providing personnel and human resources support , which included payroll, awards, drafting personnel memos and badge revalidation requests. Furthermore, the incumbent provides information and technology (IT), travel, budget, and finance services; ? Respond to requests for information and tasks regarding OTI programs; ? Provide ad hoc operations support for new OTI country program start-ups, country program management and close-outs; ? Initiate and maintain effective relationships with institutional contractors, implementing partners, other agencies, and administrative support staff in other USAID offices, sharing procedures and systems in order to maintain effective administrative practices, and seek out innovative ways of conducting business to improve efficiency and effectiveness; ? Provide knowledge management support including but not limited to tracking documents, lessons learned, best practices across OTI programs and/or operations. Assist teams in the creation and/or maintenance of information products in support of political transition programs; ? Coordinate with OTI's three (3) divisions OMD, Field Programs Division (FPD), and the Program Learning and Innovation (PLI) Division on issues/tasks. Attend respective team meetings and provide reports to the supervisor as well as ensuring that the supervisor's agenda is shared with other divisions. Backstop administrative and program assistants on other teams. ? Provide assistance to organizations outside of OTI for the purpose of enhancing OTI's goals and objectives; ? Perform services under this scope of work at physical locations other than Washington, D.C. OTI headquarters, including within other USAID offices, bureaus or other USG agencies for a period not to exceed six months; At the GS-12 Program Operations Specialist Level: Note: Duties and responsibilities are listed in the order of importance for this position. ? Fill ad hoc critical administrative/operations support staffing needs primarily in Washington, D.C. in support of program funded staff and operations in areas such as: administrative support including but not limited to meeting logistics, procurement requests, filing, correspondence control, scheduling for others, drafting memos and meeting notes, in addition to providing personnel and human resources support, which includes payroll, awards, drafting personnel memos and badge revalidation requests. Furthermore, the incumbent provides IT, travel, budget, and finance services; ? Respond to requests for information and tasks regarding OTI programs; ? Participate in the selection of program implementers such as grantees, contractors and personal services contractors. Serve as Contracting Officer's Representative (COR) or COR Backstop for acquisition and assistant actions ; ? Provide ad hoc operations support for new OTI country program start-ups, country program management and close-outs; ? Serve as a technical advisor on the operations program-funded bullpen team, a group of intermittent USPSC advisors providing program operations support in Washington, D.C. and overseas. Provide evaluation processes and guidance on approach and methodology to the operations bullpen team; ? Initiate and maintain effective relationships with institutional contractors, implementing partners, other agencies, and administrative support staff in other USAID offices sharing procedures and systems in order to maintain effective administrative practices, and seek innovative ways of doing business to improve efficiency and effectiveness; ? Provide managerial and supervisory support including, but not limited to orientation, training and mentoring for supervised staff ; assign work, provide guidance on how duties are to be performed to meet expectations and communicate how successful performance will be measured; evaluate staff performance; recognize good performance; communicate where performance needs to be improved; resolve complaints; and approve leave requests, timesheets, training, travel, and program and operations requests; ? Develop, interpret, and ensure implementation of administrative management policies, regulations and procedures, with latitude for exercise of independent judgment. Maintain a constant awareness of compliance with regulatory requirements affecting administrative management services; ? Provide knowledge management support including but not limited to tracking documents, lessons learned, best practices across OTI programs and/or operations. Assist teams in the creation and/or maintenance of information products in support of political transition programs; ? Coordinate with OTI's three (3) divisions OMD, FPD, and PLI on issues/tasks. Attend respective team meetings, and provide reports to the supervisor, as well as ensuring that the supervisor's agenda is shared with other divisions. Backstop other administrative and program assistants on other teams; ? Provide assistance to organizations outside of OTI, for the purpose of enhancing OTI's goals and objectives; ? Perform services under this scope of work at physical locations other than Washington, D.C. OTI headquarters, including within other USAID offices, bureaus or other USG agencies for a period not to exceed six months; SUPERVISORY RELATIONSHIP: The Program Operations Specialist will be supervised by the OTI OMD Chief or his/her designee. SUPERVISORY CONTROLS: At the GS-11 level, the supervisor will set overall objectives and resources available, and work with the incumbent to develop deadlines, methodology, and work to be accomplished. The incumbent will be responsible for carrying out assignments and consulting with the supervisor on policy interpretations. The supervisor will evaluate work for technical soundness and effectiveness in meeting work objectives. At the GS-12 level, the supervisor will set overall objectives and resources available, and work with the incumbent to develop deadlines, projects, and work to be accomplished. The incumbent will be responsible for planning and carrying out assignments, resolving most conflicts, coordinating with others, and interpreting policy in terms of established objectives. Keeping the supervisor informed of progress, the incumbent may determine the approach to be taken and the methodology to be used. The supervisor will review completed work from an overall standpoint of feasibility, compatibility with other work, or effectiveness in meeting requirements. 10. AREA OF CONSIDERATION: U.S. Citizenship 11. PHYSICAL DEMANDS PHYSICAL DEMANDS: The work is generally sedentary and does not pose undue physical demands. If traveling overseas, the incumbent may be subject to some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds). WORK ENVIRONMENT: Work is primarily performed in an office setting in Washington, D.C. If the incumbent is required to travel overseas the work may involve additional safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions. 12. POINT OF CONTACT: OTI Recruitment Team 529 14th Street, NW, Suite 300 Washington, DC 20045 Telephone Number: (202) 836-7487 E-Mail Address: OTIjobs@usaid.gov II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION (Determines basic eligibility for the position. Offerors who do not meet all of the education and experience factors are considered NOT qualified for the position. See detailed instructions for demonstrating Education/Experience under "Applying") At a minimum, the offeror must have: At the GS-11 level: (1) A Master's Degree with two (2) years of work experience; OR A Bachelor's Degree with four (4) years of work experience; OR A High School Diploma with eight (8) years of progressively responsible work experience; AND (2) Two (2) years of experience providing administrative support, including liaising with personnel and senior-level managers; (3) One (1) year of experience supporting program operations for a large organization; (4) Demonstrated experience drafting and proofreading administrative memos; (5) Demonstrated experience using Microsoft Office applications including Excel, Word, and Access Database. At the GS-12 level: (1) A Master's Degree with three (3) years of work experience; OR A Bachelor's Degree with five (5) years of work experience; OR A High School Diploma with nine (9) years of progressively responsible work experience; AND (2) Three (3) years of experience providing administrative support, including liaising with personnel and senior-level managers; (3) Two (2) years of experience supporting program operations for a large organization, of which one year must be with a large international assistance organization; (4) Demonstrated experience drafting and proofreading memos; (5) Demonstrated experience using Microsoft Office applications including Excel, Word, and Access Database. SELECTION FACTORS: (Determines basic eligibility for the position. Offerors who do not meet all of the selection factors are considered NOT qualified for the position.) • Offeror is a U.S. Citizen; • Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements; • Supplemental document specifically addressing how the offeror meets each of the Evaluation Factors submitted; • Ability to obtain a SECRET level security clearance (NOTE: Dual citizens may be asked to renounce second-country citizenship); • Satisfactory verification of academic credentials. A USAID Secret level security clearance required prior to issuance of the contract for this position. NOTE: If a full security investigation package is not submitted by the selected within 30 days after it is requested, the offer may be rescinded. If a security clearance is not able to be obtained within four months after the selected submits the initial security clearance documentation, the offer may be rescinded. III. EVALUATION FACTORS EVALUATION FACTORS: (Used to determine the competitive ranking of qualified offerors in comparison to other offerors. The factors are listed in priority order from highest to least.) Offerors should cite specific, illustrative examples for each factor. Responses must be limited to 500 words per factor. Any additional words above the limit will neither be read nor scored. Factor #1: Demonstrated experience identifying administrative problems and proposing solutions. Factor #2: Demonstrated experience prioritizing and balancing a wide variety of administrative tasks under pressure, often with extremely short deadlines and minimal supervision. Factor #3: Demonstrated ability to manage projects and budgets. BASIS OF RATING: Offerors who clearly meet the Education/Experience Requirements and Selection Factors will be further evaluated based on scoring of the Evaluation Factor responses. Offerors are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to specifically address the Selection and/or Evaluation Factors may result in your not receiving credit for all of your pertinent experience, education, training and/or awards. The Offeror Rating System is as Follows: Evaluation Factors have been assigned the following points: Factor #1 - 25 Factor #2 - 25 Factor #3 - 20 Total Possible - 70 Points Interview Performance - 30 points Satisfactory Professional Reference Checks - Pass/Fail (no points assigned) Total Possible Points: 100 The most qualified offeror may be interviewed, required to provide a writing sample, and demonstrate an ability to operate commonly used office offers. OTI will not pay for any expenses associated with the interviews. In addition, offers (written materials and interviews) will be evaluated based on content as well as on the offerors writing, presentation, and communication skills. In the event that an offeror has fully demonstrated his/her qualifications and there are no other competitive offerors OTI reserves the right to forego the interview process. Professional references and academic credentials will be evaluated for offerors being considered for selection. OTI reserves the right to contact previous employers to verify employment history. IV. APPLYING Offerors must be received by the closing date and time at the address specified in Section I, item 3, and submitted to the Point of Contact in Section I, item 12. Qualified offerors are required to submit: 1. Complete resume. In order to fully evaluate your offer, your resume must include: (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all overseas field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements. (b) Specific duties performed that fully detail the level and complexity of the work. (c) Names and contact information (phone and email) of your current and/or previous supervisor(s). (d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. (e) U.S. Citizenship. Your resume should contain explicit information to make a valid determination that you fully meet the minimum qualification requirements as stated in this solicitation (for each grade level(s) for which you are submitting an offer. If you do not specify which grade level(s), your offer will be considered at the lower grade level). This information should be clearly identified in your resume. Failure to provide explicit information to determine your qualifications for the position will result in loss of full consideration. 2. Supplemental document specifically addressing: Each of the three (3) Evaluation Factors shown in the solicitation. Responses must be limited to 500 words per factor. Any additional words above the limit will neither be read nor scored. NOTE: The Evaluation Factors are worth 70 out of 100 points. Offerors are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. 3. USPSC Offeror Information for Personal Services Contracts AID 309-2. Offerors are required to complete and sign the form. This form must be physically signed. Electronic signatures will not be accepted. Additional documents submitted will not be accepted. To ensure consideration of offers for the intended position, offerors must prominently reference the solicitation number in the offer submission. Offerors resources are available at www.otijobs.net/#!guidance-for-applying/c1ggu. DOCUMENT SUBMITTALS Via mail: Office of Transition Initiatives, 529 14th Street, NW, Suite 300, Washington, D.C. 20045 Via email: OTIjobs@usaid.gov Please note in your document submittal where you heard about this position. NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offer. NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS AND THE SYSTEM FOR AWARD MANAGEMENT All individuals contracted as US PSCs in the United States are required to have a DUNS Number and be registered in the SAM database. The selected offeror will be provided with guidance regarding this registration. For general information about DUNS Numbers and SAM, please refer to Federal Acquisition Regulation (FAR) Clause 52.204-6, Data Universal Numbering System (DUNS) Number and FAR 52.204-7, System for Award Management. https:/acquisition.gov/far/current/html/52_200_206.html or www.sam.gov. ALL QUALIFIED OFFERORS WILL BE CONSIDERED REGARDLESS OF AGE, RACE, COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NON-DISQUALIFYING DISABILITY, MARITAL STATUS, SEXUAL ORIENTATION, AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT FACTOR. V. LIST OF REQUIRED FORMS FOR PSC HIRES Once the CO informs the successful offeror about being selected for a contract award, the CO will provide the successful offeror instructions about how to complete and submit the following forms. Forms outlined below can found at http://www.usaid.gov/forms/ 1. Declaration for Federal Employment (OF-306). 2. Medical History and Examination Form (DS-6561). 3. Questionnaire for Sensitive Positions (for National Security) (SF-86), or Questionnaire for Non-Sensitive Positions (SF-85). 4. Finger Print Card (FD-258). VI. BENEFITS/ALLOWANCES As a matter of policy, and as appropriate, a PSC is normally authorized the following benefits and allowances: 1. BENEFITS: (a) Employer's FICA Contribution (b) Contribution toward Health & Life Insurance (c) Pay Comparability Adjustment (d) Annual Increase (pending a satisfactory performance evaluation) (e) Eligibility for Worker's Compensation (f) Annual & Sick Leave 2. ALLOWANCES: Section numbers refer to rules from the Department of State Standardized Regulations (Government Civilians Foreign Areas) (a) Post Differential Chapter 500 and Tables in Chapter 900. (b) Living Quarters Allowance Section 130. (c) Temporary Lodging Allowance Section 120. (d) Post Allowance Section 220. (e) Supplemental Post Allowance Section 230. (f) Payments During Evacuation Section 600. (g) Education Allowance Section 270. (h) Separate Maintenance Allowance Section 260. (i) Danger Pay Allowance Section 650. (j) Education Travel Section 280. VII. TAXES USPSCs are required to pay Federal Income Taxes, FICA, and Medicare VIII. ACQUISITION & ASSISTANCE POLICY DIRECTIVES (AAPDS) AND CONTRACT INFORMATION BULLETINS (CIBS) PERTAINING TO PSCs AAPDs and CIBs contain changes to USAID policy and General Provisions in USAID regulations and contracts. Please refer to http://www.usaid.gov/work-usaid/aapds-cibs#psc to determine which AAPDs and CIBs apply to this contract. AAPD 06-10 - PSC MEDICAL EXPENSE PAYMENT RESPONSIBILITY General Provision 28, MEDICAL EXPENSE PAYMENT RESPONSIBILITY (OCTOBER 2006) (a) Definitions. Terms used in this General Provision are defined in 16 FAM 116 available at http://www.state.gov/m/a/dir/regs/fam/16fam/index.htm. Note: Personal services contractors are not eligible to participate in the Federal Employees Health Programs. (b) MEDICAL EVACUATION (MEDEVAC) SERVICES - Please see Attachment 2 to this solicitation for information on AAPD No. 18-02. (c) When the contractor or eligible family member is covered by health insurance, that insurance is the primary payer for medical services provided to that contractor or eligible family member(s) both in the United States and abroad. The primary insurer's liability is determined by the terms, conditions, limitations, and exclusions of the insurance policy. When the contractor or eligible family member is not covered by health insurance, the contractor is the primary payer for the total amount of medical costs incurred and the U.S. Government has no payment obligation (see paragraph (f) of this provision). (d) USAID serves as a secondary payer for medical expenses of the contractor and eligible family members who are covered by health insurance, where the following conditions are met: (1) The illness, injury, or medical condition giving rise to the expense is incurred, caused, or materially aggravated while the eligible individual is stationed or assigned abroad; (2) The illness, injury, or medical condition giving rise to the expense required or requires hospitalization and the expense is directly related to the treatment of such illness, injury, or medical condition, including obstetrical care; and (3) The Office of Medical Services (M/MED) or a Foreign Service medical provider (FSMP) determines that the treatment is appropriate for, and directly related to, the illness, injury, or medical condition. (e) The Mission Director may, on the advice of M/MED or an FSMP at post, authorize medical travel for the contractor or an eligible family member in accordance with the General Provision 10, Travel and Transportation Expenses (July 1993), section (i) entitled "Emergency and Irreg...