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Request for Personal Services Contractor USAID Office of Transition Initiatives Position Title: OTI Transition Specialist - Washington, D.C. Solicitation Number: 72D0T119R00015 Salary Level: GS-13 Equ... Request for Personal Services Contractor USAID Office of Transition Initiatives Position Title: OTI Transition Specialist - Washington, D.C. Solicitation Number: 72D0T119R00015 Salary Level: GS-13 Equivalent: $96,970 - $126,062 Issuance Date: February 6, 2019 Closing Date: February 22, 2019 Closing Time: 1:00 P.M. Eastern Time Dear Prospective Offerors: The United States Government (USG), represented by the U.S. Agency for International Development (USAID), is seeking offers from qualified U.S. citizens to provide personal services as a Transition Specialist under a personal services contract, as described in the attached solicitation. Submittals must be in accordance with the attached information at the place and time specified. Offerors interested in applying for this position MUST submit the following materials: 1. Complete resume. In order to fully evaluate your offer your resume must include: (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all overseas field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements. (b) Specific duties performed that fully detail the level and complexity of the work. (c) Names and contact information (phone and email) of your current and/or previous supervisor(s). (d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. (e) U.S. Citizenship. Note: Your resume should contain explicit information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide explicit information to determine your qualifications for the position will result in loss of full consideration. 2. Supplemental document specifically addressing: Each of the three (3) Evaluation Factors shown in the solicitation. Responses must be limited to 500 words per factor. Any additional words above the limit will neither be read nor scored. NOTE: The Evaluation Factors are worth 70 out of 100 points. Offerors are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. 3. USPSC Offeror Information for Personal Services Contracts form AID 309-2. Offerors are required to complete and sign the form. This form must be physically signed. Electronic signatures will not be accepted. NOTE ABOUT THE DATA UNIVERSAL NUMBERING SYSTEM AND SYSTEM FOR AWARD MANAGEMENT REQUIREMENTS All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an offer. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration. Additional documents submitted will not be accepted. Incomplete or late offers will not be considered. Your complete resume and the supplemental document addressing the EFs must be mailed or emailed to: Office of Transition Initiatives 529 14th Street, NW, Suite 300 Washington, DC 20045 E-Mail Address: OTIjobs@usaid.gov Offerors can expect to receive a confirmation email when offer materials have been received. Offerors should retain for their records copies of all enclosures which accompany their offers. Offeror resources are available at www.otijobs.net/#!guidance-for-applying/c1ggu. Any questions on this solicitation may be directed to: OTI Recruitment Team Telephone Number: (202) 836-7487 E-Mail Address: OTIjobs@usaid.gov Website: www.OTIjobs.net Sincerely, Cristina Sylvia Contracting Officer ATTACHMENT 1 Solicitation for U.S. Personal Services Contractor (PSC) OTI Transition Specialist I. GENERAL INFORMATION 1. SOLICITATION NO.: 72D0T119R00015 2. ISSUANCE DATE: February 6, 2019 3. CLOSING DATE/TIME FOR RECEIPT OF OFFERS: February 22, 2019, 1:00 pm Eastern Time 4. POSITION TITLE: Transition Specialist 5. MARKET VALUE: This position has been designated at the GS-13 equivalent level, D.C. locality pay ($96,970 - $126,062 per annum). Final compensation will be negotiated within the listed market value based upon qualifications, previous relevant experience, work history, salary and educational background. Salaries over and above the pay range will not be entertained or negotiated. Offerors who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed. 6. PERIOD OF PERFORMANCE: Two years, with three one-year option periods. START DATE: Within 45 days of receiving notification that required security clearance has been obtained. 7. PLACE OF PERFORMANCE: Washington, D.C. 8. SECURITY LEVEL REQUIRED: Secret 9. STATEMENT OF DUTIES POSITION DESCRIPTION BACKGROUND USAID's Office of Transition Initiatives (OTI) is seeking highly motivated, highly qualified individuals who want the opportunity to help support rapid international transition programs for priority conflict-prone countries. Created in 1994 as a distinct operating unit within USAID, OTI helps local partners advance peace and democracy in politically-transitioning countries. In support of U.S. foreign policy, OTI seizes emerging windows of opportunity in the political landscape to promote stability, peace, and democracy by catalyzing local initiatives through adaptive and agile programming. Countries experiencing a significant political transition in the midst of a disaster or emerging from civil conflict have unique needs that cannot be fully addressed by traditional disaster relief. Timely and effective assistance to promote and consolidate peaceful, democratic advances can make the difference between a successful or a failed transition. OTI assists in securing peace by aiding indigenous, mostly non-governmental, civil society and media organizations. OTI uses such mechanisms as support for re-integration of ex-combatants into civilian society; development of initiatives to promote national reconciliation; identification of quick-impact community self-help projects to meet urgent economic needs; and aid to independent media outlets and community-based organizations to help promote informed debate and broaden public participation. To respond quickly and effectively and meet its program objectives and mandate OTI retains a group of high level professionals and experts under U.S. Personal Services Contracts (USPSCs). These knowledgeable and skilled professionals make up the vast majority of the OTI work force and are at its forefront implementing and achieving the office's programmatic goals and objectives. There are several benefits that USPSCs may participate in, such as partial reimbursement for health and life insurance costs, as well as full coverage of workers' compensation, among other benefits. For more complete information on USPSC benefits, please see Section VI of this solicitation. For more information about OTI and its country programs please see: http://www.usaid.gov/political-transition-initiatives INTRODUCTION As part of the Program Learning and Innovation Division (PLI), OTI's Program Office provides strategic guidance on country-level and office-level budgeting, strategy and program performance issues, and increases key stakeholder awareness of and support for OTI as a key instrument in carrying out U.S. foreign policy objectives. The Program Office maintains technical oversight of the Support Which Implements Fast Transitions (SWIFT) Indefinite Delivery Indefinite Quantity (IDIQ) contract and other key mechanisms, and manages coordination of programming within the Foreign Assistance (FA) framework. The Program Office plays a key role in country budget and program procurement planning and execution, as well as managing implementing partner relations. The Program Office also provides support to setting standards and providing guidance on strategic planning, decision-making, and implementation. In addition, the Program Office provides reports on country activities for Democracy Conflict and Humanitarian Assistance (DCHA), the Office of Management and Budget (OMB), in addition to the Department of State, and Congress. Under the direction of the OTI Program Office Team Leader, the Transition Specialist will provide leadership and guidance for the OTI Program Office staff, including management and supervision. The Transition Specialist must be able to articulate OTI's vision and business model to a wide range of audiences including OTI and other USAID staff, implementing partners, other U.S. Government agencies, non-governmental organizations including both non-profit and for-profit entities, host government officials, grassroots organizations overseas and other stakeholders. The Transition Specialist must possess an in-depth understanding of all aspects of political transition and stabilization programming, including management and implementation of grants under contracts. He/she must possess an understanding of in-kind assistance, to design, advise, lead and achieve successful transition/stabilization programs. The successful offeror will possess the program, project management, procurement, and budgetary skills to help ensure successful OTI country program start-ups, management, and closeouts. The complex demands of this position require that the incumbent be able to travel overseas with short notice, and be able to immediately respond to the challenging demands often faced by OTI programs. The proper execution of OTI programs requires a Transition Specialist with a high level of managerial and operational skills, preferably having worked previously with both acquisition and assistance instruments. The Transition Specialist must be prepared to work or collaborate with senior officials from other international organizations, bilateral donors, contractors and non-governmental organizations, as well as representatives from the USG foreign affairs interagency who are important to OTI's programs and objectives. Further to that, the incumbent must have an in-depth knowledge of international relations. The Transition Specialist may be required to supervise staff for a portion or for the duration of the contract, and is expected to lead, manage, motivate, mentor and train staff to ensure that they meet the requirements of their positions, and effectively support OTI's mission. Similarly, the Transition Specialist must ensure that staff are provided with professional development opportunities. CORE FUNCTIONAL AREAS OF RESPONSIBILITY DUTIES AND RESPONSIBILITIES The work of the Transition Specialist requires teamwork, the exercise of discretion, judgment, and personal responsibility. As a member of an operational office, the incumbent is willing and able to perform a wide range of administrative functions to help ensure programmatic success. The incumbent is flexible and willing to work under conditions of ongoing change, and remains professional and respectful of colleagues and authority in a diverse workforce. She or he places a premium on the building of positive relationships with his or her respective team both in the field and in Washington, and with key stakeholders both in and outside of USAID. The incumbent is able to prioritize and complete tasks without follow-up by the supervisor, filling in gaps as needed to ensure the responsiveness of the team. The incumbent is service-oriented, organized and pays close attention to detail. He or she is a strategic thinker, articulates innovative ideas, presents solutions, and is a positive role model for colleagues both in and outside of OTI. The Transition Specialist position utilizes the experience and skills gained from working with political transition programs and operations in the field to provide support and guidance for program implementation, staff training and mentoring, assessments, and the development and application of lessons learned. While the Transition Specialist may be supervised by any OTI team or division leader or his/her designee, the selected offeror will initially serve as the Program Office Deputy Team Leader and be supervised by OTI's Program Office Team Leader or his/her designee. In order to assist successful political transitions overseas in rapidly changing environments, the Transition Specialist will ensure that OTI staff, implementing partner staff, and other key players have the information and training they need to start up, manage, and closeout programs effectively and efficiently. The vast majority of the workload for this position will be in direct support of political transition program implementation. The Transition Specialist priorities are expected to change and evolve in accordance with the requirements of OTI and will be determined in consultation with the supervisor. Under the direct supervision of the assigned DCHA/OTI Program Office Team Leader or his/her designee, the Washington-based Transition Specialist will perform the following duties: ? Support office process of budget development and management, guide Senior Management and Team Leads in budgeting reviews and decisions, and ensure appropriate resource allocation among OTI field offices and implementing partners; ? Advise Senior Management and Team Leaders, including the Program Office Team Leader, on budget processes and reviews, in coordination with Program Office budget analysts; ? Coordinate closely with OTI's three divisions (Operations and Management Division; (OMD)Field Programs Division (FPD); and Program, Learning and Innovation Division (PLI)) as well as the Senior Leadership Team. Attend the respective team meetings, providing leadership and support on behalf of the Program Office. Ensure that the supervisor's priorities are shared with other divisions and teams; ? Liaise with the Office of Acquisition and Assistance (OAA) and others including mission contracting officers and implementing partner staff to conceptualize, design, and manage the award process for acquisition and assistance mechanisms. Provide post-award administration support to OTI teams and ensure that current procurement policies, procedures, and regulations are being appropriately applied throughout the startup, implementation, and closeout phases of OTI country programs; ? Advise and/or assist with resolving compliance questions in support of OTI country programs. This will require coordinating and communicating with the Program Office team, OAA staff, implementing partner staff, and other OTI staff on the resolution of regular and special procurement needs associated with waiver requests, budget modifications, local procurement issues, design and development of large or complex grant activities or subcontracts to be implemented in the field, and other issues related to program startup, implementation, and closeout; ? Contribute to updates of program management guides, including strategic planning and field operations materials; ? Provide training and mentoring on OTI program implementation for OTI staff both in Washington and the field; ? Serve as a liaison with other DCHA offices, other USAID divisions and the State Department on program and policy direction; ? Represent and articulate OTI's mission and global programs to visitors, including senior officials from international organizations, potential partners, bilateral donors and national and local foreign government officials; ? Support the conceptualization and design of country program strategies and objectives in close coordination with OTI staff, USAID offices, and U.S. Department of State personnel, and other governmental and non-governmental actors, based on political analysis and U.S. Government policy. Assist in refining strategic objectives and advocate on behalf of new programmatic approaches in-country, possibly linked to neighboring country programs; ? Assist with the development of information management products and improved business practices for OTI based on research and personal field experience lessons learned; ? Execute closeout activities related to OTI programs, recommend strategic courses of action, facilitate closeout meetings, and provide ongoing evaluations of OTI programs in the field; ? Advise and/or assist in drafting documents for the planning, design, development, and implementation of OTI programs and assist in developing and improving country program monitoring and evaluation systems, providing guidance on designing and managing final evaluations; ? Support the development of, within the guidelines provided by the OTI supervisor, or his/her designee, program and project agreements with governmental and non-governmental counterparts; ? Identify or seek out Non Governmental Organizations (NGOs), international donors, U.S. Government (USG) agencies and other organizations of importance to OTI programs in Washington D.C. and the field, and develop and maintain professional relationships with them; ? Conduct, in collaboration with the relevant OTI regional team, assessments for possible new country programs and visits to field sites of current OTI programs; ? Act as Team Leader, Division Chief, or other team roles, within office and/or bureau; ? Fill critical program design, oversight, and management of staffing needs in Washington, D.C. and the field including the provision of ad hoc support to new OTI country program start-ups and on-call technical assistance, including providing supervisory support; ? Supervise staff as delegated by the OTI supervisor including, Technical Advisors, Procurement Analysts, Program Managers, Program Assistants, Administrative and Program Assistants. Provide orientation, training and mentoring for staff supervised; assign work, explain how duties are to be performed to meet expectations, and communicate how the successful performance of those duties will be measured; evaluate staff performance; recognize good performance; communicate where performance needs to be improved; resolved complaints; and approve leave requests and timesheets as well as training, travel and program and operations requests; ? Perform services under this scope of work at physical locations other than Washington D.C. OTI headquarters, including within other USAID offices, bureaus or other USG agencies not to exceed a period of six months. SUPERVISORY RELATIONSHIP: The Transition Specialist will take direction from and will initially report to OTI's Program Office Team Leader or his/her designee. This is a supervisory position, and the offeror may be required to supervise a range of staff for a portion or the duration of the contract. SUPERVISORY CONTROLS: The supervisor will provide administrative directions in terms of broadly defined missions or functions. The employee will be responsible for independently planning, designing, and carrying out activities, projects, studies or other work assignments. Keeping the supervisor informed of progress, the employee may determine the approach to be taken and the methodology to be used. The supervisor will review completed work from an overall standpoint of feasibility, compatibility with other work, or effectiveness in meeting requirements. 10. AREA OF CONSIDERATION: U.S. Citizenship 11. PHYSICAL DEMANDS PHYSICAL DEMANDS: The work is generally sedentary and does not pose undue physical demands. If traveling overseas, the employee may be subject to some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds). WORK ENVIRONMENT: Work is performed in an office setting. If the employee travels overseas, the work may additionally involve safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions. 12. POINT OF CONTACT: OTI Recruitment Team 529 14th Street, NW, Suite 300 Washington, DC 20045 Telephone Number: (202) 836-7487 E-Mail Address: OTIjobs@usaid.gov II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION (Determines basic eligibility for the position. Offerors who do not meet all of the education and experience factors are considered NOT qualified for the position. See detailed instructions for demonstrating Education/Experience under "Applying") Education/Experience Required: At a minimum, the offeror must have: (1) A Master's Degree with five (5) years of work experience; OR A Bachelor's Degree with seven (7) years of work experience; AND (2) Four (4) years of project management experience with a U.S. Government foreign affairs agency, international or domestic assistance organization, or non-governmental organization in community development, economic development, mediation/arbitration, conflict resolution, democracy and governance, international law, human rights activities, and/or political analysis. (3) One (1) year of overseas field experience working in a developing country (4) One (1) year of supervisory experience (including mentoring, training, and/or guiding staff). SELECTION FACTORS: (Determines basic eligibility for the position. Offerors who do not meet all of the selection factors are considered NOT qualified for the position.) • Offeror is a U.S. Citizen; • Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements; • Supplemental document specifically addressing how the offeror meets each of the Evaluation Factors submitted; • Ability to obtain a SECRET level security clearance (NOTE: Dual citizens may be asked to renounce second-country citizenship); • Satisfactory verification of academic credentials. NOTE: If a full security investigation package is not submitted by the selected within 30 days after it is requested, the offer may be rescinded. If a security clearance is not able to be obtained within four months after the selected submits the initial security clearance documentation, the offer may be rescinded. III. EVALUATION FACTORS (Used to determine the competitive ranking of qualified offerors in comparison to other offerors. The factors are listed in priority order from highest to least.) Offerors should cite specific, illustrative examples for each factor. Responses must be limited to 500 words per factor. Any additional words above the limit will neither be read nor scored. Factor #1 Demonstrated experience independently operating in complex political transition and post-conflict environments to further U.S. Government foreign policy, where multiplex issues and conflicts on the ground complicate program implementation. Factor #2 Demonstrated leadership experience, including oversight and management of staff working on federal procurement and budget. Factor #3 Demonstrated experience designing, implementing, monitoring and evaluating political transition activities, especially small grant activities. BASIS OF RATING: Offerors who clearly meet the Education/Experience Requirements and Selection Factors will be further evaluated based on scoring of the Evaluation Factor responses. Offerors are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to specifically address the Selection and/or Evaluation Factors may result in your not receiving credit for all of your pertinent experience, education, training and/or awards. The Offeror Rating System is as Follows: Evaluation Factors have been assigned the following points: Factor #1 - 25 Factor #2 - 25 Factor #3 - 20 Total Possible - 70 Points Interview Performance - 30 points Satisfactory Professional Reference Checks - Pass/Fail (no points assigned) Total Possible Points: 100 The most qualified offeror may be interviewed, required to provide a writing sample, and demonstrate an ability to operate commonly used office offers. OTI will not pay for any expenses associated with the interviews. In addition, offers (written materials and interviews) will be evaluated based on content as well as on the offerors writing, presentation, and communication skills. In the event that an offeror has fully demonstrated his/her qualifications and there are no other competitive offerors OTI reserves the right to forego the interview process. Professional references and academic credentials will be evaluated for offerors being considered for selection. OTI reserves the right to contact previous employers to verify employment history. IV. APPLYING Offers must be received by the closing date and time at the address specified in Section I, item 3, and submitted to the Point of Contact in Section I, item 12. Qualified offerors are required to submit: 1. Complete resume. In order to fully evaluate your offer, your resume must include: (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all overseas field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements. (b) Specific duties performed that fully detail the level and complexity of the work. (c) Names and contact information (phone and email) of your current and/or previous supervisor(s). (d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. (e) U.S. Citizenship. Your resume should contain explicit information to make a valid determination that you fully meet the minimum qualification requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide explicit information to determine your qualifications for the position will result in loss of full consideration. 2. Supplemental document specifically addressing: Each of the three (3) Evaluation Factors shown in the solicitation. Responses must be limited to 500 words per factor. Any additional words above the limit will neither be read nor scored. NOTE: The Evaluation Factors are worth 70 out of 100 points. Offerors are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. 3. USPSC Offeror Information for Personal Services Contracts AID 309-2. Offerors are required to complete and sign the form. This form must be physically signed. Electronic signatures will not be accepted. Additional documents submitted will not be accepted. To ensure consideration of offers for the intended position, offerors must prominently reference the solicitation number in the offer submission. Offerors resources are available at www.otijobs.net/#!guidance-for-applying/c1ggu. DOCUMENT SUBMITTALS Via mail: Office of Transition Initiatives, 529 14th Street, NW, Suite 300, Washington, D.C. 20045 Via email: OTIjobs@usaid.gov Please note in your document submittal where you heard about this position. NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offer. NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS AND THE SYSTEM FOR AWARD MANAGEMENT All individuals contracted as US PSCs in the United States are required to have a DUNS Number and be registered in the SAM database. The selected offeror will be provided with guidance regarding this registration. For general information about DUNS Numbers and SAM, please refer to Federal Acquisition Regulation (FAR) Clause 52.204-6, Data Universal Numbering System (DUNS) Number and FAR 52.204-7, System for Award Management. https:/acquisition.gov/far/current/html/52_200_206.html or www.sam.gov. ALL QUALIFIED OFFERORS WILL BE CONSIDERED REGARDLESS OF AGE, RACE, COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NON-DISQUALIFYING DISABILITY, MARITAL STATUS, SEXUAL ORIENTATION, AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT FACTOR. V. LIST OF REQUIRED FORMS FOR PSC HIRES Once the CO informs the successful offeror about being selected for a contract award, the CO will provide the successful offeror instructions about how to complete and submit the following forms. Forms outlined below can found at http://www.usaid.gov/forms/ 1. Declaration for Federal Employment (OF-306). 2. Medical History and Examination Form (DS-6561). 3. Questionnaire for Sensitive Positions (for National Security) (SF-86), or Questionnaire for Non-Sensitive Positions (SF-85). 4. Finger Print Card (FD-258). VI. BENEFITS/ALLOWANCES As a matter of policy, and as appropriate, a PSC is normally authorized the following benefits and allowances: 1. BENEFITS: (a) Employer's FICA Contribution (b) Contribution toward Health & Life Insurance (c) Pay Comparability Adjustment (d) Annual Increase (pending a satisfactory performance evaluation) (e) Eligibility for Worker's Compensation (f) Annual & Sick Leave 2. ALLOWANCES: Section numbers refer to rules from the Department of State Standardized Regulations (Government Civilians Foreign Areas) (a) Post Differential Chapter 500 and Tables in Chapter 900. (b) Living Quarters Allowance Section 130. (c) Temporary Lodging Allowance Section 120. (d) Post Allowance Section 220. (e) Supplemental Post Allowance Section 230. (f) Payments During Evacuation Section 600. (g) Education Allowance Section 270. (h) Separate Maintenance Allowance Section 260. (i) Danger Pay Allowance Section 650. (j) Education Travel Section 280. VII. TAXES USPSCs are required to pay Federal Income Taxes, FICA, and Medicare VIII. ACQUISITION & ASSISTANCE POLICY DIRECTIVES (AAPDS) AND CONTRACT INFORMATION BULLETINS (CIBS) PERTAINING TO PSCs AAPDs and CIBs contain changes to USAID policy and General Provisions in USAID regulations and contracts. Please refer to http://www.usaid.gov/work-usaid/aapds-cibs#psc to determine which AAPDs and CIBs apply to this contract. AAPD 06-10 - PSC MEDICAL EXPENSE PAYMENT RESPONSIBILITY General Provision 28, MEDICAL EXPENSE PAYMENT RESPONSIBILITY (OCTOBER 2006) (a) Definitions. Terms used in this General Provision are defined in 16 FAM 116 available at http://www.state.gov/m/a/dir/regs/fam/16fam/index.htm. Note: Personal services contractors are not eligible to participate in the Federal Employees Health Programs. (b) MEDICAL EVACUATION (MEDEVAC) SERVICES - Please see Attachment 2 to this solicitation for information on AAPD No. 18-02. (c) When the contractor or eligible family member is covered by health insurance, that insurance is the primary payer for medical services provided to that contractor or eligible family member(s) both in the United States and abroad. The primary insurer's liability is determined by the terms, conditions, limitations, and exclusions of the insurance policy. When the contractor or eligible family member is not covered by health insurance, the contractor is the primary payer for the total amount of medical costs incurred and the U.S. Government has no payment obligation (see paragraph (f) of this provision). (d) USAID serves as a secondary payer for medical expenses of the contractor and eligible family members who are covered by health insuranc...