HRBCC NOTICE ID: N69199HRBCCFY272
This requirement is for a dedicated single-service contact center supporting the Department of the Navy Civilian HRBCC. The contractor must provide all contact center personnel and management plus services, with contractor staff dedicated exclusively to contract taskings. Support covers current and...
DEPT OF DEFENSE - DEPT OF THE NAVY
Published: Oct 23, 2026
Updated: Oct 23, 2026
NAICS: 561422
Telephone Operator Support Services l KCVA | Base plus four (4) option years NOTICE ID: 36C25526Q0654
The Department of Veterans Affairs (VA), Kansas City VA Medical Center (KCVAMC), requires 24 hours per day, 7 days per week Telephone Operator Services in support of KCVAMC and all associated sites. Under this Performance Work Statement (PWS), the Contractor shall provide all personnel, supervision,...
VETERANS AFFAIRS, DEPARTMENT OF - VETERANS AFFAIRS, DEPARTMENT OF
Published: Sep 10, 2026
Updated: Sep 10, 2026
NAICS: 561421
Civilian Human Resources Benefits Contact Center (HRBCC) NOTICE ID: N69199HRBCCFY27
This is a sources sought notice for a dedicated contractor team to operate the Department of the Navy (DON) Civilian HR Benefits Contact Center (HRBCC). The contractor will provide all personnel and management needed to support current, separated, and prospective Navy civilian employees. Services in...
DEPT OF DEFENSE - DEPT OF THE NAVY
Published: Sep 3, 2026
Updated: Sep 3, 2026
NAICS: 561422
DD01--WILMAC Call Recording Extraction Service Base New requirement NOTICE ID: 36C10B26Q0450
The VA is seeking information on a solution to migrate legacy call recordings from Calabrio One, Avaya, and Verint platforms into a single compliant, open-format archive in support of its broader unified communications and contact center transformation. The solution must extract, decrypt, and standa...
VETERANS AFFAIRS, DEPARTMENT OF - VETERANS AFFAIRS, DEPARTMENT OF
Published: Aug 7, 2026
Updated: Aug 7, 2026
NAICS: 561422
Telephone Operator/Switchboard Services - VA Palo Alto Health Care System NOTICE ID: 36C26126Q0978
Contractor to provide thirteen (13) telephone operator / switchboard operators for VA Palo Alto Health Care System (VAPAHCS). Reference solicitation and performance work statement.
VETERANS AFFAIRS, DEPARTMENT OF - VETERANS AFFAIRS, DEPARTMENT OF
Published: Aug 6, 2026
Updated: Aug 6, 2026
NAICS: 561421
Telephone Operator/Switchboard Services - San Francisco VA Health Care System NOTICE ID: 36C26126Q0970
Contractor to provide four (4) telephone operator / switchboard operators for San Francisco VA Health Care System (SFVAHCS). See attached solicitation and performance work statement.
VETERANS AFFAIRS, DEPARTMENT OF - VETERANS AFFAIRS, DEPARTMENT OF
Published: Jul 28, 2026
Updated: Jul 28, 2026
NAICS: 561421
