Telephone Operator Support Services l KCVA | Base plus four (4) option years NOTICE ID: 36C25526Q0654_1
The Department of Veterans Affairs NCO 15 Contracting Office intends to solicit commercial Telephone Operator Services for the Kansas City VA Medical Center located at 4801 East Linwood Boulevard, Kansas City, MO 64128-2226. Services are required 24 hours per day, 7 days per week, on site in support...
VETERANS AFFAIRS, DEPARTMENT OF - VETERANS AFFAIRS, DEPARTMENT OF
Published: Sep 10, 2026
Updated: Sep 10, 2026
NAICS: 561421
Telephone Operator Support Services l KCVA | Base plus four (4) option years NOTICE ID: 36C25526Q0654
The Department of Veterans Affairs (VA), Kansas City VA Medical Center (KCVAMC), requires 24 hours per day, 7 days per week Telephone Operator Services in support of KCVAMC and all associated sites. Under this Performance Work Statement (PWS), the Contractor shall provide all personnel, supervision,...
VETERANS AFFAIRS, DEPARTMENT OF - VETERANS AFFAIRS, DEPARTMENT OF
Published: Sep 10, 2026
Updated: Sep 10, 2026
NAICS: 561421
Civilian Human Resources Benefits Contact Center (HRBCC) NOTICE ID: N69199HRBCCFY27
This is a sources sought notice for a dedicated contractor team to operate the Department of the Navy (DON) Civilian HR Benefits Contact Center (HRBCC). The contractor will provide all personnel and management needed to support current, separated, and prospective Navy civilian employees. Services in...
DEPT OF DEFENSE - DEPT OF THE NAVY
Published: Sep 3, 2026
Updated: Sep 3, 2026
NAICS: 561422
DD01--WILMAC Call Recording Extraction Service Base New requirement NOTICE ID: 36C10B26Q0450
The VA is seeking information on a solution to migrate legacy call recordings from Calabrio One, Avaya, and Verint platforms into a single compliant, open-format archive in support of its broader unified communications and contact center transformation. The solution must extract, decrypt, and standa...
VETERANS AFFAIRS, DEPARTMENT OF - VETERANS AFFAIRS, DEPARTMENT OF
Published: Aug 7, 2026
Updated: Aug 7, 2026
NAICS: 561422
Telephone Operator/Switchboard Services - VA Palo Alto Health Care System NOTICE ID: 36C26126Q0978
Contractor to provide thirteen (13) telephone operator / switchboard operators for VA Palo Alto Health Care System (VAPAHCS). Reference solicitation and performance work statement.
VETERANS AFFAIRS, DEPARTMENT OF - VETERANS AFFAIRS, DEPARTMENT OF
Published: Aug 6, 2026
Updated: Aug 6, 2026
NAICS: 561421
R426--ME | Telephone Operating Services l KCVA | Tentative Dates: 10/1/2026 - 9/30/2031 NOTICE ID: 36C25526Q0569
The Department of Veterans Affairs is conducting market research via a Sources Sought notice to identify qualified small businesses, particularly Service-Disabled Veteran-Owned and Veteran-Owned Small Businesses, capable of providing 24/7 telephone operator services. Performance would occur at the K...
VETERANS AFFAIRS, DEPARTMENT OF - VETERANS AFFAIRS, DEPARTMENT OF
Published: Jul 31, 2026
Updated: Jul 31, 2026
NAICS: 561421
