Inactive
Notice ID:25-003797
Trade Name: Service agreement for a cell sorter Brand Name: Service agreement for a Sony SH800S cell sorter (serial number 314054) Salient properties: Service agreement with a 12-month period of perfo...
Trade Name: Service agreement for a cell sorter Brand Name: Service agreement for a Sony SH800S cell sorter (serial number 314054) Salient properties: Service agreement with a 12-month period of performance Minimum of 1 preventative maintenance visit (PM) OEM replacement parts Regular updates/upgrades to software (if applicable) to ensure compatibility with new features and enhancements Technically qualified, factory-trained/manufacturer-certified personnel to perform service Detailed service reports for each maintenance and repair visit, including work performed, parts replaced, and system performance verification Maximum 2 business-day response time to minimize downtime Parts, labor, and travel must be included – at no additional cost to the Government